Delete your account
You can leave whenever you like. Here's how, and what happens to what you logged.
In the app
- Open VOLK.
- Go to Settings.
- Tap “Delete account” and confirm. If you signed in with Apple, it asks you to confirm with your Apple ID.
If you don't have the app anymore
Write to [email protected] from the email you use with VOLK, with the subject “Delete my account”. If you used Apple's Hide My Email, write from your Apple account or tell us the relay address.
What happens when you delete it
- Your account and your data are deleted.
- If you're the only person in a household, its dogs, photos, attachments and history are deleted too.
- If the household has other members, it stays with them.
- If you signed in with Apple, we remove VOLK's access to your Apple ID; if you signed in with Google, to your Google account.
- Backups are deleted as they roll over.
Your subscription doesn't cancel itself
Deleting your account or the app doesn't cancel a subscription. Cancel it in your Apple or Google Play account.